As a self-employed cleaner on the Helpling platform, you decide how much a customer pays per hour for your cleaning.
This is how you adjust your prices:
You can adjust your prices for regular and one-off bookings in your online profile under "More" and "Set my prices for cleaning":
Below you have the option "price breakdown" to check your price settings in detail. You can also calculate the best price minus the corresponding commission directly under the rate prices to see the amount paid out per hour.
Confirm your changed price by tapping on "Update prices":
Please note: Price changes only apply to new cleaning orders. The price for existing customers remains unchanged according to the previously concluded service contract.
You can request a price adjustment with an existing customer directly via your user account. This function is displayed on the booking details page. Based on customer feedback, we know that they appreciate it very much if you discuss these requests personally in advance.
For Berlin only:
To increase your earning potential according to your effort, you can set peak rates and travel rates.
Weekday peak rate:
If you receive countdown requests, you can set a higher rate for the most popular booking times (Thursday and Friday mornings between 08:00 and 11:00).
Travel rate:
If a customer wants to book you and the distance is further than 4.5 km from your location, you can set a higher price for longer distances. This makes it even more profitable for you if you accept customers from a greater distance from another part of the city.
Please note that with countdown requests you will continue to receive requests for the entire price range. Please check each request carefully before accepting it.