From working with cleaners and customers, we have learned that new customers place extra value on the following aspects:
- the introductory text: you can add your services, previous experience and introduce yourself
- the profile picture: personalize your profile with a picture of yourself to build trust with new customers during the booking process already. Customers usually prefer friendly, professional pictures.
- customer feedback: After your cleaning, you can ask your customer for feedback. The more reviews you have on the platform, the better potential customers can get an idea of your service.
- Tap on "More" and then "View my ratings" in the partner app - there you will see all new customers who have not yet rated you amongst other things.
- Tap on "More" and then "View my ratings" in the partner app - there you will see all new customers who have not yet rated you amongst other things.
- Verify your account with your business license and criminal record
These functions give you the opportunity to make your profile more attractive to new customers. This is advantageous for you: Experience shows that customers compare the profiles of different cleaners during the booking process and request the cleaners with the most attractive profiles first.