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Customer reviews

How can I receive feedback from my customer?
Your customer has the opportunity to rate your service after each appointment via their Helpling account. Not only does this help other customers in the bo...
Tue, 13 Aug, 2024 at 12:08 PM
Where can I see my customers' feedback?
You can find all your ratings and reviews in your user account. To view the reviews you have received, please click on "More" and then on "V...
Tue, 13 Aug, 2024 at 12:09 PM
My customer was unhappy with my work. What should I do?
If your customer was not satisfied with your service, we recommend that you first find out what exactly went wrong. If a regular customer complaints, you ca...
Tue, 13 Aug, 2024 at 12:19 PM
Why are customer feedbacks so important?
Reviews help you to differentiate yourself from other cleaners who are available on the Helpling platform.  During the booking process, customers see th...
Tue, 13 Aug, 2024 at 12:26 PM
What is my reliability score?
What is the reliability score about: The reliability score depends solely on how well you keep the times and dates of the services you have accepted. It hel...
Wed, 20 Nov, 2024 at 9:01 AM