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Receiving Offers

How do I receive customer requests?
You can receive booking requests by E-mail, SMS, or push notification on your mobile phone. You can find these settings in your user account. Log in and go ...
Tue, 14 Feb, 2023 at 4:10 PM
How can I reply to customer requests?
When you log into your Helpling account, you can accept or decline a booking request. Click on "Offers". There you will see your "Direct offe...
Wed, 15 Feb, 2023 at 3:42 PM
Am I the only one who received the customer request?
No, you are not the only one. The customer has the possibility to choose several providers when booking. So try to respond quickly to your selected offers a...
Thu, 25 Aug, 2022 at 2:56 PM
How quickly should I reply to a customer request?
By responding to your selected offers as quickly as possible, you increase the chance of getting them. 
Thu, 25 Aug, 2022 at 2:58 PM
I don't want to receive anymore customer requests, how can I arrange that?
You can customize this in your Helpling account. Log in and then click on "More". At the top you will see your "Current Status": "I...
Thu, 16 Feb, 2023 at 1:43 PM
How do countdown offers work?
How it works : 1. you receive "countdown offers" in addition to regular offers. You have not been selected by the customers, but your profile...
Thu, 16 Feb, 2023 at 2:17 PM
Video Tutorial - Learn all about customer offers
Watch the short tutorial and learn all about customer offers
Thu, 27 Jul, 2023 at 11:44 AM