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Legals

Do I have health insurance through Helpling?
No, you are not covered by Helpling health insurance, as you use the platform as a self-employed service provider and are not employed by Helpling at any ti...
Tue, 17 Sep, 2024 at 12:00 PM
Do I have to provide a certificate of good conduct?
It is not mandatory to submit your certificate of good conduct, but you still have the option to do so. What is a certificate of good conduct for? A po...
Thu, 19 Sep, 2024 at 8:31 AM
Do I have to provide proof of my business license?
To create an account as a self-employed service provider, you must be in possession of a business license.  As you have already confirmed your possessio...
Thu, 8 Aug, 2024 at 3:16 PM
Why do I have to certify that my services are compliant with EU Rules?
In 2024 a new piece of legislation about Online Platforms for services came into effect. It is known as the Digital Services Act or DSA (Regulation (EU) 202...
Thu, 19 Sep, 2024 at 8:34 AM
How to Proceed if Your ID Verification Fails?
When uploading your identification document, please ensure that all key details are clearly visible, that the copy is neither blurry nor cropped, and that t...
Wed, 9 Oct, 2024 at 1:46 PM