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You can add or edit your bank details in your Helpling profile. 1. log into your account and click on "More". 2. under the heading "Tran...

You automatically receive the payment of your customers every 2 weeks via our external payment service provider "Stripe". He will transfer the amo...

Cash payments violate Helpling's General Terms and Conditions. All services arranged via the Helpling platform are processed via the Helpling marketplac...

Of course you may accept tips.

It's that easy - with the Helpling Partner App: 1. after the cleaning appointment, you will receive an app push notification. 2. check the details ...

Please send us a message to: kontakt@helpling.de so that we can cancel the invoice accordingly. A direct call to the customer can also help to prevent a pos...

You can view this information via the commission list in the General Terms and Conditions. You can access these at any time in your Helpling login under &qu...

If your customer does not agree with your invoicing for an appointment he/she has the option to file a case directly through his/her profile. If a customer ...

Helpling is an intermediary platform and you have registered here as a self-employed service provider and are responsible for your own personal tax returns ...

With your registration and occasionally after your registration, Stripe asks you to verify your data and person.  You will receive a warning in your profil...